FAQS
We hope the below frequently asked questions will help answer your Puddingstone Distillery Campfire Gin queries and questions but if not fill in this form and we will get back to you.
VISITING
Where is Puddingstone Distillery and how do I get to you?
Can I buy Campfire Gin from the distillery?
Can I taste Campfire Gin before I buy?
Do you run distillery tours?
What facilities are on site?
Is the distillery suitable for disabled people?
Are children and dogs allowed in the distillery?
Can I collect gin / buy gin outside of normal shop hours?
OUR GINS
What is gin and what are botanicals?
Do you make your gin and is it good?
What is your best gin?
Does Campfire Gin taste smokey?
How do you serve your gin?
Is your gin gluten free?
Is your gin suitable for vegetarians and vegans?
Is your gin suitable for those with nut allergies?
Does your gin contain sugar / artificial flavours / colours?
What is the shelf life of gin and how do you store gin?
How do I keep up to date on new gin releases?
Will you make me a gin?
Will you make me a martini?
Do you make flavoured gin?
Do you make non-alcoholic gin?
Do you make gin liqueurs?
Do you do gin refills?
WHERE TO BUY CAMPFIRE GINS
Where can I buy Campfire Gins and other gins made by Puddingstone Distillery?
Do you publish a stockist list?
Do you supply to trade?
Can I place an order over the phone?
Can I order online?
Can I get a discount for a large order?
Do you offer corporate gifting?
GIN DISTILLERY TOURS AND EVENTS
How can I change or cancel my gin distillery tour?
Can I book a private gin distillery tour?
How do I book a tour with gin tour or gin gift vouchers?
I see your tours are Thursday evenings, do you run tours on other days of the week?
DELIVERY AND SHIPPING
Do you deliver internationally?
When will you ship my order?
How can I check my order status?
How much does delivery cost?
I’ve noticed an error on the order details I provided, what should I do?
Can I reserve and collect from the distillery?
Can I place an order to be delivered to a friend?
Is there a gift wrap option?
Is there an option to add a note / card with my delivery for the recipient?
What is your refund policy?
PACKAGING & THE ENVIRONMENT
Can I return my empty gin bottle for a refill?
Is your packaging environmentally friendly / recyclable?
CHARITY SUPPORT
Will you provide a gin raffle prize for my fundraising event?
Serving gin to local gin lovers in London, Tring, Berkhamsted, Hemel Hempstead, St Albans, Aylesbury, Watford, Dunstable, Luton, Bedford, Amersham, Hitchin, Leighton Buzzard and beyond since 2016. Visit our micro distillery for gin gifts and gin tasting experiences or order gin online and have gin delivered direct to your front door.